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WELCOME TO CUT LIBRARY AND INFORMATION SERVICES

We pledge to deliver professional and customer oriented services, and commit to respect the rights of our service beneficiaries,  including but not limited to:

• The equal right to access our information resources that are relevant, current and of required quality;
• The right to services delivered professionally by competent librians and library assistants;                                                                      
• The right to digitally-savvy premises that meet your different academic needs -  for vibrant academic engagements to support teaching and learning, conducting research, studying and reading for recreational purposes;
• The right to be treated with respect, courtesy and consideration, conscious of diversity issues;
• The right to be consulted and kept abreast of any developments in services;
• The right to be given full, accurate information about services, openly and transparently; and
• The right to lodge a complaint, attend to them urgently, and respond within five working days, at the most.