Information Technology: Home

OUR COMMITMENT

We pledge to deliver professional and customer oriented services, and commit to respect the rights of our service beneficiaries,  including but not limited to:

• The equal right to access our information resources that are relevant, current and of required quality;
• The right to services delivered professionally by competent librarians and library assistants;                                                                      
• The right to digitally-savvy premises that meet your different academic needs -  for vibrant academic engagements to support teaching and learning, conducting research, studying and reading for recreational purposes;
• The right to be treated with respect, courtesy and consideration, conscious of diversity issues;
• The right to be consulted and kept abreast of any developments in services;
• The right to be given full, accurate information about services, openly and transparently; and
• The right to lodge a complaint, attend to them urgently, and respond within five working days, at the most.